Mary Rivera: P-REP, Federal
"I was first introduced to Manage Mobility by the Air Force CE who advised me that they were available to help with issuing my orders and with deployment of large projects that had special requirements that we could not do internally. I met with the team at Manage Mobility and provided them with the customer requirements; they provided me with a comprehensive process document and then they processed the order with no errors. I have been working with Manage Mobility for over a year and a half now and the one thing that remains constant is their flexibility and their desire to support me and help me increase my numbers by allowing me to stay in front of my customers while they handle everything else."
William P. White: Vice President, Federal Programs
"Managed Mobility has earned a position as a trusted, dependable, and valued partner of which we have few. I look forward to continued success with your team."
Mike Mason: Client Executive, DoD / Army
"We had an issue with meeting the ARMY/AIR Force BPA requirements and heard about Manage Mobility. They came into the project and met every stated contractual need in only 2 months, that included web ordering portal, staging, and reporting. Manage Mobility really helped us accomplish a challenging project and did it without incident."
Nancy Armour: Client Executive, DoD / Navy
"Manage Mobility has been providing a custom solution for the Navy and Marine Corps accounts since 2006. They were willing to jump in and help our team figure out a solution that would allow the mobile broadband connection manager software comply with the United States Navy computer restrictions. Manage Mobility's customized solution offers 50 different "bells and whistles" to the customer to configure as they see fit. Because of Manage Mobility's solution, our company is the preferred provider of mobile broadband air cards for Navy and Marine Corps NMCI laptops. We also migrated all our NMCI ordering to Manage Mobility to provide a more timely response to their orders. Manage Mobility's customized reports and enhanced services, such as testing and activating devices, has allowed us to provide better ordering process for Blackberries for the Navy and Marines"
Trina Koester: Program Manager, Army / Air Force BPA
"Manage Mobility has done a remarkable job of inputting orders, staging devices to accommodate special customer requests, and providing monthly reporting data as is required by the terms and conditions of the Army / Air Force BPA. They continually conduct needs assessment to ensure processes are current as well as proactively developing new processes in order to produce opportunity for new business on the BPA. Manage Mobility's support and ability to act quickly is an added benefit that further enhances the superior customer experience our company strives to provide."
Steve Riebel: P-REP, Public Sector Accounts
"I just wanted to reach out and say thank you to your team for all of your hard work and support. This is the first time that I have had the privilege of working with your people and they have gone far above and beyond what anyone could expect. The order that we received from McChord AFB represents the first business that we have done with this facility in years and was such an important and strategic sell for us. MM saw to it that the customer was handled with such prompt and professional service, that I'm sure this will be the first of many orders to come. Manage Mobility is a real asset to our company and our customers - Thanks again!"
Steve Larzelere: P-REP, Public Sector Accounts
"I wanted to thank the Manage Mobility Team for making my 3000+ unit order a HUGE success! Your attention to detail to so many requirements and ability to roll out this many phones & data cards in such a short amount of time is to be commended. Because of your hard work and support, our company is being considered for additional units. Thank you again, I look forward to working with you on the next large rollout!"
Richard J. Odom: Area Sales Manager - MS, AL & FL Gulf Coast
"We are lucky to have Teri Hale here in our own back yard and she has been wonderful to work with on new and existing WSCA customers. We have a large amount of WSCA customers in the Panhandle. One customer with a over 500 units is Escambia County. About half of Escambia's phones were old and did not have the Direct Talk feature. The County Administrator made it mandatory to swap out any units that did not have Direct Talk to a newer device. We engaged Manage Mobility and they were able to ship all the upgrades with names listed on the box along with car chargers to the proper addresses. Since the County offices are scattered across the entire county this helped out tremendously.
On a new activation note, we are currently using Manage Mobility to help roll out Lakeview Center's phones. This is a brand new customer with 400 new Iden units. Manage Mobility placed the order, shipped all the units individually packaged, pre-labeled with name and number and they also included a car charger with each phone. They also sent out 2 Manage Mobility reps (Teri Hale & Josh Williams) to help with the roll out, phonebook swaps and porting process. They took a 400 unit roll out and made it feel like we were rolling out 40. Manage Mobility is a great resource and has helped out me and my team tremendously."
Scott DeLillo: Public Sector Representative
"Manage Mobility has been a proven/reliable partner for the last two years that I've used them. They provide the "extra touch" that today's customers are looking for. To explain, they help save my key decision makers & primary points of contact valuable time when deploying new/upgrade units, assistance with many aspects of billing, customized marketing campaigns, etc. There are also many areas in which I ask them to go above and beyond to help simplify the end user experience. For example, I have them include a Training / Set Up Sheet for the specific customer involved, the available employee discount flyer for that particular customer, and a thank you card for doing business with Sprint. They also assist greatly when it comes to swapping units, programming phones, dealing with complex number ports, all of which enhances the customer experience and provides me valuable time to manage other areas of my business!"